Frequently Asked Questions
Everything you need to know about shopping with Dr. Brown's fashion house.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $150, while a flat rate of $9.99 applies to orders below that threshold.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for store credit, or subject to a $7 restocking fee if a refund to the original payment method is requested.
How do I ensure I'm ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As Dr. Brown's garments are designed with a modern tailored fit, we recommend sizing up if you are between two sizes.
Where are Dr. Brown's garments manufactured?
Our collections are designed in New York and ethically manufactured in certified facilities in Portugal and Italy, ensuring fair labor practices and premium craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.
How should I care for my luxury fabrics?
To maintain the longevity of our silk and wool blends, we recommend professional dry cleaning. For our organic cotton line, a cold machine wash and air drying is best to prevent shrinkage.